Core Values and Mission

At HFE it is our goal to bring families closer together and to create memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance.

OUR MISSION

Creating Memories Worth Repeating®

OUR VALUES

We Greatly Exceed Guests' Expectations

  • With distinctive themed entertaining experiences for every member of the family
  • With genuinely friendly caring people who take pride in what they do

We Serve Others

  • By working as a team and empowering each other
  • By being patient, kind, humble, respectful, selfless, forgiving, honest and committed

We Create Emotional Connections

  • By treating guests like a member of our family
  • By providing shared-experiences that bring families closer together

We Constantly Improve

  • By adapting to our guests' changing expectations
  • By managing safety, security, risks and resources
  • By investing in people and products to produce growth and provide a reasonable return on our investment
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